This is one of the security efforts mandated by the Cards Association. It makes online transactions more secure by checking that the person using the card owns the card. It requests information after the card has been loaded for payment that only the cardholder would know, like an OTP sent to the cardholder’s cell phone.
3D Secure is administered by banks, so Virgin Money Spot has no control over the process. Visit https://www.vcs.co.za/profile/3dsecure.asp