If you’re having issues with linking your debit or credit card, your card may not be enabled for online transacting and/or 3D secure. Each bank has a different process for enabling 3D secure, please look at the options below:


If your ABSA debit card or credit card cannot be linked on Virgin Money Spot, you can call 011 354 4058 and select option 1 to get assistance with enabling 3D secure on your card.


Once you’ve successfully enabled your card, please ensure that you have more than R3 available in your bank account before trying to link the card. You must also use the correct expiry date and CVV.