There a few steps you need to follow to unsubscribe from the app and make sure all your data is successfully removed. The first thing you need to do is to unlink your card and bank account information. You can do this in the ‘Setting’ section of the app. Next, log out of the app. 


To have your account closed and all your personal data removed, please log a support ticket on help.virginmoney.co.za with an explicit request to cancel your account and remove your personal information from the system.