We authenticate all cards when you link your card to the Virgin Money Spot app. We use banking and payment gateway services to do this. Sometimes, these services catch a wobbly and experience technical issues. When this happens, we suggest making a cuppa and trying again in about an hour.
Created by: Spot Support
Modified on: Fri, 19 Jul, 2019 at 1:40 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.