• Select the EFT option when in the Top-up process 

  • Enter the amount you want to top-up with (you can also enter a message if you want to

  • Press ‘Top-up wallet’

  • Hold on tight. You’ll be taken to Ozow’s webpage where you can login to your internet banking profile using your details

  • Select an account to pay from and enter a reference for your records

  • The automated process will navigate and enter the relevant fields on your behalf 

  • Your bank will send you an OTP (one-time-password) or mobile authentication to verify the payment

  • Enter your OTP or accept the authentication message

  • Payment is complete