Getting Started

What are the benefits of Virgin Money Spot?
It’s the easiest way to spot people you know. You can top-up your Virgin Money Spot Wallet and instantly send money to any of your friends just by using the...
Fri, 19 Jul, 2019 at 12:02 PM
How does Virgin Money Spot work?
The Virgin Money Spot app lets you spot friends on your contact list. You can also enter their phone number. When it comes to sending them money, you can s...
Fri, 19 Jul, 2019 at 12:03 PM
How do I install the app?
Download it for free from the App Store, the Google Play store or the Huawei AppGallery. Just type ‘Virgin Money Spot’ in the search bar. 
Fri, 19 Jul, 2019 at 12:04 PM
How do I register?
Simple. Enter your South African cell phone number Enter the OTP sent to you Personalise your account with a photo (selfie) Fill in your name, ...
Fri, 19 Jul, 2019 at 12:04 PM
Which cards are supported?
Any South African debit, cheque, and credit card that can be used for online transactions and that are 3D secured. If you’re having difficulties loading yo...
Fri, 19 Jul, 2019 at 12:50 PM
Can I load more than one card or bank account on Virgin Money Spot?
Short answer. No. Only one card or bank account (for cash-outs) can be linked at a time. You can unlink a card or bank account to add new ones. You can also...
Fri, 19 Jul, 2019 at 12:52 PM
What do I need to put under NAME when adding a card?
You need to use the name that appears on the front of your card. No nicknames, no funny business.
Fri, 19 Jul, 2019 at 12:52 PM
What is a CVV number?
Your CVV number is the 3-digit number on the back of your VISA or MasterCard. Amex cards have a 4-digit number. To successfully link your card to the Virgi...
Fri, 19 Jul, 2019 at 12:53 PM
Can anyone use Virgin Money Spot?
If you’re 18 years and older, have a valid South African ID, cellphone number, an active South African bank account or an internet banking capable debit, ch...
Fri, 19 Jul, 2019 at 12:36 PM